Leadership, Communications & Interpersonal Skills

Developing High-Performance for the Workplace

5 Found
Date Duration Venue Fees
22-26 Jul 2024 5 Days London - UK US$5,450 Register
23-27 Sep 2024 5 Days Istanbul - Turkey US$5,450 Register
25-29 Nov 2024 5 Days Dubai - UAE US$4,450 Register

Course Overview

The business climate is ever-evolving, global, and innovative requiring individuals to be masterful and agile in leading oneself and others. Being successful requires understanding that leadership is about working with people and empowering them. Effective communication is essential to one’s ability to develop and sustain the interpersonal skills to lead people.

Great leadership is built not born. This course develops participants in their ability to advance in their level of leadership and be an effective and authentic leader. Participants learn from research on theory and best practice, analyze their strengths and areas of development, build skills and confidence, and expand the foundations for long-lasting personal and professional relationships. Participants will expand how they think about themself and focus energy on the areas where they have the strongest leadership potential.

This course offers conceptual knowledge of best practices in leadership and functional skills to practice leadership through interactive and immersive training. It is recognised that investment in interpersonal and communication skill building allows elevation of performance in career and relationships. Participants will learn to think systemically about their own performance and build relationships, networks, and resources to widen leadership abilities that can then be applied to the workplace, teams and diverse situations.

Course Objectives

As a result of this training course, you will learn to:

  • Understand the distinctions of leadership and leadership styles.
  • Develop emotional intelligence to become a leader who inspires and can lead people
  • Use powerful communication skills, storytelling techniques, and other tools to empower leadership and relationships.
  • Develop strategic objectives for personal leadership and career advancement
  • Increase leadership presence and drive change
  • Forge trust in relationships and engage effectively with others

Target Audience

This program is for people to develop themselves and their ability to be effective leaders. It is a must-attend for:

  • Individuals aspiring to leadership and/or management roles
  • Managers and supervisors
  • Entrepreneurs
  • Business professionals who lead teams
  • People seeking career advancement

Training Methodology

This dynamic and compelling program is offered in a workshop setting, allowing for participants to be introspective and reflective and enriched and nourished. It includes reading content on best practices and board governance theory, engaging discussion to deepen knowledge, small group breakout sessions to intensify learning, training videos to enhance the lectures, and participant role play and conversation mocking to actualize learning.

Course Outline

Day One

Foundations of Leadership

  • Defining leadership and its dimensions
  • Review models of Leadership: Lewyn, Hersey and Blanchard, Goleman
  • Understand theories of leadership and leadership styles
  • Identifying personal leadership strengths
  • Discovering development areas to unlock leadership potential
Day Two

Communicating Effectively to Build Interpersonal Relationships

  • Defining the models of communication
  • Understanding the types of communication.
  • The critical role that listening plays in communication.
  • Being responsible for your nonverbal communication
  • Best practices for phone-communications
Day Three

Emotional Intelligence and its Role in Leadership and Communication

  • Understand the science and relevance of emotions
  • Defining Emotional Intelligence
  • Examine the various components of emotional intelligence.
  • Emotional Intelligence and its role in effective leadership
  • Employ the knowledge, competence and approaches of emotional intelligence
Day Four

Developing Leadership and Interpersonal Skills

  • Expanding self-knowledge and self-awareness for self-mastery.
  • Evaluating and fostering assertiveness
  • Dealing with uncertainty and stress
  • Understanding conflict and conflict management
  • Exploring and developing resilience
  • The Three Circles: Control, Influence, Concern
Day Five

Implementing emerging issues in leadership and communication

  • Proactive and reactive communication
  • Active Listening skills
  • Giving and receiving performance feedback
  • Enhancing decision-making effectiveness
  • Building highly effective teams
  • Leading change and transformations


Upon successful completion of this training course, Newage Certificate will be awarded to the delegates.

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