Course Overview
This 5-day Advanced Management Program for Future Change Leaders is designed to provide practising or potential leaders with the knowledge and skills required by the role. It enables leaders to critically explore the fundamental idea that the most important function of a leader is to help their people move through the stages of team development.
Simultaneously, this training course is also designed for practising or aspiring managers to consider the skills and competencies required as a competent manager at all levels in the organisation and to begin the process of developing the necessary skills.
Course Objectives
After the training course, the participants will learn to:
- Understand the wide range of skills required of the leader
- Build confidence and ability in leadership skills
- Understand the impact of change on teams
- Generate a strategy for the improvement of these key skills in each team member through coaching and mentoring
- Develop their understanding of the skills and competencies required by the competent manager
- Consider the role of negotiation, influencing, and persuasion for the competent manager
Target Audience
It is suitable for a wide range of working professionals, including (but not limited to) the following:
- Any Professionals who need to address leadership topics
- Those current leaders who do not exploit their skills as much as their organisations would like them to and those who would like to achieve a breakthrough in their skills
- All Professionals in all functional areas of the organization and those who are aspiring to a management position
- All Business Professionals who manage teams or have a direct reporting line
- Business Professionals who have a strong interest in enhancing their leadership credentials & who are embarking on a new management career path
- Management Professionals who are making the transition to leadership and who want to power-charge their teams to excel
Training Methodology
This training course is based on interactive activities – group and individual exercises, case studies, and discussions – and formal delivery of the latest theory and thinking. The environment will be supportive in which individuals with varying degrees of experience will be encouraged to share the approaches they currently use and try out new ones they encounter in the training programme. It aims to be an enjoyable learning experience, and the mix of style and learning techniques will prove valuable to those that attend.
Course Outline
The Leadership Challenge and Importance of Communications
- Leading the Team into the Future
- Leadership and the Change Curve
- Determining the Characteristics of Effective Leaders
- The Importance of Leadership Self-awareness
- The Impact of Leadership on Teams
- The Importance of Perception in the Workplace
- The Science of Communication Filters
- How to Structure a Compelling Message?
- The Importance of Body Language in a Presentation
- How to Use tone to create impact?
- Delivering the Best Class Presentations
- The Art of Asking Questions: Seeking first to understand
- Listening with Intent
- Identifying and Overcoming Communication Problems
Leader Essentials: Team Problem Solving, Decision-Making, and Negotiation
- A Team Working Profiling Tool
- The 80/20 Rule
- Methods to Help Prioritisation
- A Structured Approach to Problem Solving
- How our bias affects the decisions we make?
- How to select and evaluate options?
- Accelerating Decision-Making at Work
- How behavioural style affects negotiations?
- Building Strong Relationships with Negotiation
- Negotiating with Peers
- Negotiation Structure
- Understanding the Importance of Interests in Negotiation
Leadership and Motivation
- Reviewing the Role of the Competent Manager
- Identifying the Skills and Competencies Required by the Role
- Can a Manager Motivate?
- Understanding Motivators and De-motivators
- The Link between Money and Motivation
- Using Delegation to Motivate
- Giving Feedback in Action
- The New Business Reality and its Impact on Managers
- Building a Professional Development Plan
- Creating Minimum Behavioural Standards
Understanding the Performance Management Cycle
- Understanding the Performance Management Cycle
- Identifying and Agreeing with the Individual and Team Objectives
- Ensuring Everything is in Place for Excellent Performance
- Monitoring Performance
- Reviewing Performance and Giving Feedback
- Effective Questioning Techniques
- Silent Coaching to Improve Individual Performance
- Listening: A Manager’s Greatest Weapon
- 4 Quadrant Model of Motivation
Negotiation Styles and When They Might be Appropriate
- Influencing Your Line Manager, Colleagues and Customer
- Identifying Appropriate Opportunities and Strategies for Persuasion
- Negotiation Secrets to Help You Win
- Letting the other Person Save Face
- Case Study of Elite Negotiators
- Continuing Development Schedule
- Readers are Leaders