Certificate in Management

Developing Enhanced Skills for Optimum Performance

5 Found
Date Duration Venue Fees
12-16 Aug 2024 5 Days London - UK US$5,450 Register
21-25 Oct 2024 5 Days Boston - USA US$6,450 Register
23-27 Dec 2024 5 Days New York - USA US$6,450 Register

Course Overview

Making the transition into management is an exciting opportunity for employees who have been operating as team members. At the same time, it comes with its challenges – Making decisions without getting immediate reassurance. These managing people were previously your colleagues, self-motivating and looking for opportunities to improve systems, processes, and products without waiting to be asked.

This Certificate in Management training course will teach the participants how to manage their self, motivation, time, energy, and activities; and how to get the best from a team of people who work for them.

Course Objectives

After the training course, the participants will learn to:

  • Enhance your skills of self-management
  • Understand how to build confidence, enthusiasm, persistence, resilience and courage
  • Create goals that drive enthusiasm and commitment
  • Know how to communicate with greater clarity and persuasion
  • Manage conflict and difficult performance situations
  • Think more clearly and make faster decisions
  • Unlock your potential to inspire people to fulfil their potential

Target Audience

This training course is valuable for everyone who needs to manage people and performance, experienced, new, or prospective.

It is suitable for a wide range of working professionals, including (but not limited to) the following:

  • Managers
  • Team Leaders
  • Entrepreneurs
  • Newly Appointed Managers
  • Supervisors who are planning to become managers
  • Team Managers aspiring to become leaders

Training Methodology

This training course will provide a valuable exchange of knowledge, ideas, and experiences—Immerse in experiential activities, collaborative group exercises, and face-to-face networking opportunities with your peers. There will be an alternation between theoretical expositions and practical exercises – individual and in groups, analysis of case studies, directed debates with the group’s active participation, and simulations of representative situations of the professional context.

Course Outline

Day One

The Managerial Leader

  • Differentiating the Two: Leadership and Management
  • Overcoming the usual Mistakes in Management
  • Developing the Management Style and Brand
  • Making the Successful Transition to Manager
  • Building Self-belief, Confidence, And Resilience
  • Managing Change
Day Two

Managing Communication

  • Defining Communication
  • Barriers to Effective Communication
  • Communicating with Different Personalities
  • Improving Listening and Questioning Skills
  • Delivering Clear, Concise, Persuasive Messages
  • Trust and Influence through the Art of Communication
Day Three

Managing Performance – Getting Results

  • Characteristics of Performance Management
  • Overcoming Performance Management Barriers
  • Setting Outcomes-focused Objectives for the Team
  • Holding Difficult Conversations: Gaining Positive Outcome
  • The Art of Effective Delegation and Role Allocation
  • Running Meetings that Motivate and Get Results
Day Four

Managing Performance – Problems and People

  • Group Problem Solving and Decision-making Techniques
  • How to manage different personality types?
  • Personal and Team: How to manage conflict & stress?
  • The Power of Coaching to Increase Performance
  • Using Feedback to Shape People’s Behaviour
  • Conducting a Powerful Employee Appraisal
Day Five

Managing Performance – Motivating People

  • What motivates you and others?
  • Motivation in 21st-Century Organisations
  • The Power of Praise, Self-belief, and Performance
  • Creating a Motivating Work Environment
  • Building Team Spirit
  • Next Steps


Upon successful completion of this training course, Newage Certificate will be awarded to the delegates.

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