Warehouse Operations and Management

Course Overview

Warehouse management encompasses the principles and processes involved in running the day-to-day operations of a warehouse. At a high level, this includes receiving and organising warehouse space, scheduling labour, managing inventory, and fulfilling orders. Warehouse Operations Management requires a systematic and process-driven approach to maintain order and efficiency within a warehouse or distribution centre. Well-designed operational processes can improve profitability, reduce waste, and facilitate improved management of variability. Warehouse operations consist of receiving goods, storage, order picking and shipping. Safety is key in warehouse management, and safety rules should span all warehouse material handling and other activities. A warehouse can be any physical building designed to keep items secure. Warehousing is the process of using and optimising an inventory warehouse, including product maintenance, handling, and other warehouse services. Generally, a central warehouse must consist of six sections: reception, quality control, adaptation of unit loads, storage,

The Warehouse Operations and Management training course has been specifically designed to develop the competency of personnel in the warehouse, inventory, and logistics functions of an organisation by improving their skills, knowledge and understanding. Productive management of the warehouse and inventory control function is essential to the dynamic support of an organisation’s operations, they are vital to provide excellent customer service. The participants will learn the importance of operations and management in general as well as several key components, like stock control and physical distribution, unique for different businesses, to obtain the knowledge and skills to be able to plan, organise, execute, and control in the organisation.

Course Objectives

This training course will facilitate the participants to learn several methods for understanding the appropriate inventory methods to be applied and how to integrate and improve the management of inventories and warehouses.

After the training course, the participant will learn to:

• Understand the warehouse management, warehouse operations management
• Understand the importance of business logistics in the competitive position of a firm
• Examine techniques and methods of store management and stock control
• Understand the warehouse functions
• Understand how to set warehouse operation plans

Target Audience

This training course has been created for everybody actively involved in warehouse management, supervisors, and middle & top management levels working in professional organisations.

It will be valuable to the professionals, including (but not limited to) the following:

• Inventory Management Managers
• Warehouse Managers
• Supply Chain Managers
• Warehouse Keepers
• Personnel Involved in Export and Import Logistics
• Stock, Warehouse and Logistics/Distribution Professionals
• Non-Warehouse People Who Need to Gain an Awareness of the Issues and Key Drivers of Stock Control Operations

Training Methodology

This training course is driven by a blended learning approach based on adult learning techniques such as lectures, video presentations, trainer-facilitated workshop exercises, case studies, self-reflection, and debates. The different methods will lead to higher engagement because the delegates will be doing things and thinking about what they are doing. Furthermore, it will build self-confidence, and they will be pulled out of their comfort zones to share their thoughts, opinions, and conclusions about specific topics. Lastly, this blended learning approach will allow instant feedback and improvement and stretch creativity and innovation.