Leadership and Management Masterclass

Essential Approaches & Contributions to Organisational Success

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Date Duration Venue Fees
18-29 Dec 2023 12 Days Dubai - UAE US$6,900 Register
22 Apr-03 May 2024 12 Days Dubai - UAE US$8,900 Register
10-21 Jun 2024 12 Days Dubai - UAE US$8,900 Register
12-23 Aug 2024 12 Days London - UK US$10,900 Register
14-25 Oct 2024 12 Days Amsterdam - Netherlands US$10,900 Register
16-27 Dec 2024 12 Days Dubai - UAE US$8,900 Register

Course Overview

Giving insights to explore the key leadership skills and how to apply them in the organisation. Using initial analysis, it explores managing yourself as a leader, leading a team, creating breakthroughs through innovative leadership, communicating effectively with others and imparting leadership values to your team members.

It will be an opportunity to stand back from the day-to-day pressures of managerial life and consider how best to cope with and thrive in an ever complex and changing future. Rather than covering all areas of management, focusing on those topics that many Management Professionals could benefit from in terms of their impact on their stakeholders and their careers.

This 10-day interactive Leadership and Management Masterclass is a comprehensive development training course that addresses the key skills, qualities and attributes of both Leadership and Management. It will cover all aspects of leadership and management with the main emphasis being on the human side of leading and managing people.

Course Objectives

After the training course, the participants will learn to:

  • Be aware of the differences between management and leadership skills
  • Be more confident and skilled in the demands required of their role
  • Be aware of how to motivate, influence and communicate with varied individuals and teams
  • Be skilled in key elements of authentic leadership such as trust, vision, respect and interpersonal communication
  • Have the skills to organise, motivate and galvanise work teams to operate more effectively

Target Audience

It is suitable for a wide range of working professionals, including (but not limited to) the following:

  • Aspiring Leaders
  • Senior Manager
  • Middle Managers looking to increase their skill-set
  • Team Leaders and Workplace Leaders
  • HR Professionals and Senior Technical Heads
  • Project Managers

Training Methodology

This training course will combine the presentation of analytical techniques, examples and case studies. Relevant worked examples will illustrate the learning points and tools and techniques in a real-world environment. Group discussion will promote exchange of experiences and ideas.

Course Outline

Day One

Managing Myself as a Leader

  • Importance of Perception
  • Intrapersonal & Interpersonal Skills for The Leader
  • Your Preferred Behavioral Style
  • Understanding the Model for Leadership
  • Removing Emotional Blind-Spots
Day Two

Leading a Team

  • Dealing with Others
  • Understanding the Stages of Human Development
  • Optimising the Leader’s Natural Strengths
  • Understanding Team Processes
  • Building Effective Teams
Day Three

Innovative Leadership

  • Openness to Innovative Ideas
  • Divergent Thinking Skills
  • Removing Blocks to Creativity
  • Understanding the Creative Process
  • Metaphors and Analogies for Innovative Thinking
Day Four

Communication for Leaders

  • The Positive Influence of Listening
  • Sharpening Your Listening Skills
  • Body Language
  • Inspiring and Guiding Others
  • Handling Stress Appropriately
Day Five

Imparting Leadership Values

  • Leading by Example
  • Resilience for Sacrificial Leadership
  • Intentionality for Self-Motivation
  • Interpersonal Connections for Persuasive Leadership
  • Integrity for Accountable Leadership
Day Six

The Manager as a Strategist

  • The Changing Reality of Organisational Life
  • New Challenges and Roles of the Surviving Manager
  • Stakeholder Analysis
  • The Challenges of Motivating Employees
  • Strategic Performance Drivers of an Effective Organisation
  • The Difference between Leading and Managing
  • Creating a Compelling Strategic Vision
  • The Power of Living the Values
Day Seven

The Manager as a Coach

  • Personal Leadership Styles
  • Creating a Personal Legacy
  • Case Study – Leadership: The Art of Possibilities
  • The Value of Good Relationships
  • The Impact of Expectations on Performance
  • Engaging Employees on Setting Stretch Goals
  • Effective Coaching Meetings
  • Creating Individualised Learning Plans
Day Eight

The Manager as the Project Team Facilitator

  • Meetings: The No. 1 Time Waster
  • Reducing Meeting Times by 50% and More
  • The Role of the Facilitator
  • The 5 Types of Meetings
  • Creating an Agenda that Focuses Process and Content
  • Dealing with Dysfunctional Meeting Behaviours
  • Encouraging Creativity and Innovation
  • Ensuring that Accountability is Clear and Actions are Followed-Up
Day Nine

The Manager as Team Leader

  • Teamwork Best Practices
  • Creating a High-Performance Team
  • Empowerment and its Link to Performance
  • Team Decision Making: When and How to Achieve a Consensus?
  • Performance Measurement
  • The 4 Stages of Team Development
  • Team-Building Techniques
  • Conflict Resolution
  • Recognition and Reward
Day Ten

The Manager as Change Agent

  • The Challenge of Personal Change
  • Six Typical Reaction to Change
  • The Top Attributes of Change Agents
  • Influencing Upward
  • Six Sources of Power
  • The Importance of Humility
  • The Secrets of Assertiveness
  • When to seek help?


Upon successful completion of this training course, Newage Certificate will be awarded to the delegates.

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