Internal Quality Management Systems Auditor

Course Overview

Any business that wants to evaluate its quality procedures, compare performance to external standards, or prepare for an external audit will benefit significantly from conducting an internal quality audit. Organisations can pinpoint areas to adjust or improve by conducting an internal audit. Internal quality audits are carried out to guarantee ongoing compliance with the organisation’s policies and procedures and the QMS standards. This is accomplished by applying all relevant standard sections and conducting an audit against all significant processes and areas. The Division’s quality management system documentation, ISO 9001 requirements, and any identified requirements from customers or regulatory authorities are all part of the audit requirements.

This 5-day interactive Internal Quality Management Systems Auditor training course is designed to provide the participants with a comprehensive understanding of internal quality management systems and the role of internal auditors. It will cover the ISO 9001 standard and its requirements, as well as the planning, execution, reporting, and follow-up of internal audits. They will learn how to communicate and interact with auditees effectively and use various auditing techniques, including sampling and statistical methods.

Likewise, it will also cover legal and regulatory compliance requirements, ethics, and professional conduct for internal auditors. The participants will have the opportunity to simulate an internal audit. They will be equipped with the knowledge and skills necessary to plan and conduct internal audits effectively and contribute to their organisation’s overall performance and improvement.

Course Objectives

QMS Auditor/Lead Auditor (ISO 9001) explains what a Quality Management System (QMS) needs to accomplish. It also explains the requirements of a successful QMS Audit. These requirements are the basis of continuous Improvement efforts towards improved products and services for the Customer.

After the training course, the participant will learn to:

• Understand the principles and practices of QMS and its relationship to business performance
• Develop the skills required to plan and conduct internal audits of a QMS in accordance with ISO 19011
• Understand how to report on the results of an internal audit and follow up on the corrective actions taken
• Know the role of the internal auditor in maintaining and improving the QMS
• Familiarise with the requirements of the specific standard or standards that the organisation’s QMS is based on (such as ISO 9001)

Target Audience

The participants with some experience in auditing and junior auditors or professionals from finance or other departments looking to develop a focused and best practices approach to the internal audit function. This training course is also suitable for supervisors and managers interested in updating, upgrading, and refreshing their knowledge of the internal audit function.

It is suitable for a wide range of working professionals, including (but not limited to) the following:

• Quality Management System (QMS) Auditors
• Internal Auditors
• Project Manager
• Operations Manager
• Program Manager
• Project Analyst
• Project Administrator
• Compliance Officer
• Internal Control Managers
• Advisors
• Quality Management Department

Training Methodology

Through a combination of lectures, case studies, videos, group discussion and hands-on analysis, the participants will gain the skills and knowledge necessary to understand the standards of ISO and conduct a professional quality management system in accordance with ISO 19011.