Intercultural Management

Harnessing the Benefits of Intercultural Collaboration

5 Found
Date Duration Venue Fees
06-10 May 2024 5 Days Dubai - UAE US$4,450 Register
22-26 Jul 2024 5 Days London - UK US$5,450 Register
26-30 Aug 2024 5 Days Dubai - UAE US$4,450 Register
25-29 Nov 2024 5 Days Dubai - UAE US$4,450 Register

Course Overview

Are you ready to unlock the power of Intercultural Management?

This 5-day interactive Intercultural Management training course will give the participants the strategies and tools they need to become an effective intercultural manager. They will understand the principles of intercultural collaboration and learn how to create and foster a genuinely diverse and inclusive workplace. Through interactive activities, group discussions and real-world case studies, you’ll explore the challenges of managing intercultural teams and develop the skills to communicate and collaborate across cultures effectively.

Participants will gain insights into the differences between cultures and how these differences shape the way people think, act, and interact. They will also learn how to create an environment of trust and respect, develop strategies to resolve conflicts in an intercultural context, and be introduced to best practices for leading intercultural teams and exploring the benefits of cultural diversity.

By the end of the course, the participants will have the confidence and skills to lead an effective and successful intercultural team and be able to develop and implement strategies that maximise the strengths of cultural diversity and create a truly inclusive workplace. With the right tools and a commitment to intercultural competency, you can unlock the power of intercultural management and create a more productive and successful team.

Course Objectives

Discover the Key to Cultural Awareness and Effectiveness in Global Business.

After the training course, the participant will learn to:

  • Understand different cultural perspectives and communication styles
  • Develop intercultural competence and improve communication skills
  • Lead and manage diverse teams effectively
  • Build trust and foster cooperation in a multicultural environment
  • Resolve intercultural conflicts and disagreements in a positive manner

Target Audience

Unlock your intercultural potential and thrive in a globalised world with a transformative training experience designed for professionals seeking to enhance their intercultural competencies.

It is suitable for a wide range of working professionals, including (but not limited to) the following:

  • Business Executives
  • Team Leaders
  • HR Managers
  • Project Managers
  • International Sales and Marketing Professionals
  • Global Business Development Managers

Training Methodology

This training course is driven by a blended learning approach and draws on various adult learning techniques such as action learning, experiential exercises, group discussions, video case studies, role play and self-reflection activities. The resulting variety helps delegates stay engaged throughout the course, feel challenged and draw quick wins for their development. It also ensures delegates are exposed to ample opportunities to apply what they learn to the real-world challenges they face in the workplace.

Course Outline

Day One

Understanding Cultural Differences

  • Cultural Dimensions and Communication Styles
  • The Impact of Culture on Behavior and Attitudes
  • Cultural Intelligence and its role in Intercultural Management
  • Building Cultural Awareness through Observation and Reflection
  • The Importance of Intercultural Communication
Day Two

Improving Intercultural Communication Skills

  • Active listening and Effective Communication Strategies
  • Adapting Communication Styles for Intercultural Settings
  • Building Rapport and Establishing Trust in Intercultural Interactions
  • Avoiding common Communication Pitfalls in Intercultural Settings
  • Dealing with Language Barriers and Cultural Misunderstandings
Day Three

Leading Diverse Teams

  • Creating a Positive: Inclusive Work Environment
  • Motivating and Engaging Team Members from different Cultural Backgrounds
  • Resolving Conflicts and Disagreements in Multicultural Teams
  • The Role of Cultural Diversity in Team Dynamics and Performance
  • Fostering Cooperation and Collaboration among Team Members
Day Four

Building Intercultural Relationships

  • Developing Intercultural Competence and Cultural Sensitivity
  • Negotiating and Problem-solving in Intercultural Contexts
  • The Impact of Culture on Business Relationships and Negotiations
  • Managing Intercultural Conflicts and Disagreements
  • Developing Intercultural Empathy and Compassion
Day Five

Intercultural Management in Action

  • Applying Intercultural Management concepts in Real-world Scenarios
  • Developing Intercultural Management Strategies for your Organisation
  • The Role of Intercultural Management in Promoting Diversity and Inclusion
  • Preparing for Intercultural Interactions in your Workplace
  • Sustaining Intercultural Competencies through Continuous Learning and Development


Upon successful completion of this training course, Newage Certificate will be awarded to the delegates.

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