Corporate Travel and Protocol Management

Course Overview

Acting as an Administrative/Executive Assistant or Personal Assistant has become an increasingly sophisticated and complex role everywhere in the world. The daily demand for speed, accuracy, flexibility, efficiency, and the ability to organise, communicate and interact with different people going and coming from around the globe brings complex challenges and excellent opportunities for personal and professional growth.

Multicultural protocol best practices are essential skills to perform with excellency. In fact, multicultural protocol consists in a set of guidelines, principles, and practices designed to promote cultural sensitivity, understanding, and inclusivity in diverse business settings. It aims to establish a framework for respectful interactions and collaboration among individuals from different cultural backgrounds. By communicating in accordance with multicultural protocol, organizations aim to foster inclusivity, reduce cultural barriers, and create a harmonious environment where individuals from diverse backgrounds can thrive and contribute to their fullest potential.

On the other hand, those who organise corporate travel need to be continuously updated. Business travel is constantly changing. With new regulations, health policies and security issues, it isn’t easy to handle the process as efficiently as possible in terms of time and budget.

This 5-day interactive Corporate Travel and Protocol Management training course will grant Administrative/Executive and Personal Assistants tools to plan, organise, and manage, more confidently and effectively, all kinds of corporate travels, meetings and working meals in line with international protocol rules.

Course Objectives

This training course will assist the participant in understanding much better which are Executive and Personal Assistant Roles, especially during challenging times and supporting different leaders.

After the training course, the participant will learn to:

• Know how to plan, organise and manage corporate travel in all its several details to any place in the world
• Organise and manage working meetings and professional meals
• Understand the key importance of Executive Presence for personal and organisational image
• Improve protocol and business etiquette practices at the office
• Understand the relevance of acting with a public relations mindset/brand ambassador
• Interact with visitors coming from any part of the globe
• Improve significantly administrative interactions and communication skills within a worldwide context
• Increase significantly professional performance by developing a flexible, modern and global mindset

Target Audience

It is suitable for a wide range of working professionals, including (but not limited to) the following:

• Office Managers
• Administrative Assistants
• Executive Assistants
• Senior Assistants
• Personal Secretaries
• Executive Secretaries
• Everyone who wants to achieve a position in these domains

Training Methodology

A blended learning approach drives this training course. It draws on various adult learning techniques such as action learning, experiential exercises, group discussions, video case studies, role play and self-reflection activities. The resulting variety helps delegates stay engaged throughout the course, feel challenged and draw quick wins for their development. It also ensures delegates are exposed to ample opportunities to apply what they learn to the real-world challenges they face back in the workplace.