Achieving Supervisory Excellence

Course Overview

This Achieving Supervisory Excellence training course has been designed to develop supervisory-level personnel’s competency by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in their respective disciplines. The participants will learn about utilising management and leadership techniques to identify risks, problem solve, delegate, communicate effectively, develop themselves and others, control their team and work environment, and create a climate and culture for improved performance. It is an important development for supervisors operating and working in any industry.

Course Objectives

After the training course, the participants will learn to:

• Understand your self-awareness, as well as your role in the organisation and management style, to apply self-management effectively
• Determine practical problem-solving, risk identification and analysis within your working environment
• Apply powerful interpersonal techniques to improve communication and manage others effectively
• Apply development, coaching and feedback techniques to increase optimum people performance management
• Improve team cohesion and impact on production through your management and actions

Target Audience

It is suitable for a wide range of working professionals, including (but not limited to) the following:

• Newly Promoted Supervisors
• Experienced Supervisors with no or little formal training
• Persons who are expected to be promoted to the Supervisory level in the very near future

Training Methodology

This training course will utilise various proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented, which includes targeted facilitated group and individual exercises, experiential case studies, role-play, and content-specific videos. The instructor will also facilitate learning by encouraging the participants to test and critically appraise any theories and concepts in this training programme.